Privacy Policy
Last updated: October 22, 2026
This Privacy Policy explains how Elixir ("Elixir", "we", "us") collects, uses and protects your personal information when you visit elixirjewelry.store or place an order.
Information We Collect
- Order details: your name, email address, phone number, and shipping and billing addresses.
- Payment details: payments are processed by our payment processor. We do not store your full card number.
- Device and usage data: IP address, browser type, pages viewed and the site that referred you, collected through cookies and similar tools.
- Messages: anything you send us by email or through our contact form.
How We Use Your Information
- To process, ship and track your orders
- To send order confirmations, shipping updates and replies to your questions
- To prevent fraud and keep our website secure
- To improve our website and product range
- To send marketing emails, only if you choose to receive them. You can unsubscribe at any time.
Sharing Your Information
We share information only with service providers that help us run our store, such as our payment processor, our shipping carriers, website hosting and email services. They may use it only to provide their services to us. We do not sell your personal information.
Cookies
We use cookies to keep items in your cart, remember your preferences and understand how our website is used. You can block or delete cookies in your browser settings, but some parts of the store may not work without them.
We may also use analytics and advertising tools, such as Google Analytics or Google Ads, which use cookies to measure site traffic and show relevant ads. You can opt out through your browser settings or Google’s ad settings.
Data Retention
We keep order records for as long as needed for tax, accounting and legal purposes. After that, we delete or anonymize them.
Your Rights
You can ask us to access, correct or delete your personal information, or to stop using it for marketing. Depending on your state of residence, you may have additional rights under state privacy laws. Email support@elixirjewelry.store and we will respond within 30 days.
Children's Privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact Us
Elixir
75 E Broadway #227, New York, NY 10002
Email: support@elixirjewelry.store · Phone: +1 (917) 267 2184